Biometric Devices: Common Courtesy Amidst COVID-19

By Kassandra Clauser

It is not everyday that we witness history. I wish I could say that in a positive way, but unfortunately, the most recent coronavirus (COVID-19) has completely messed up the world as we know it, especially the tech world. And, I am not just talking about conferences for major corporations like Apple and Google, although those have been postponed due to the pandemic. Biometric collection systems are now at risk due to widespread use across the civilian population. In terms of our company’s work, our own device which gathers biometrics in order to identify people of interest, is more affected than we had hoped. Our handheld device relies on the basic biometrics for authentication – face, touch, and iris. These biometrics are of the highest concern, because they involve close proximity or physical contact with the body. More specifically, these biometrics originate from the face and fingers, the two parts of the body most capable of spreading germs and viruses. But, without at least one of these biometrics, the device cannot collect data, and therefore cannot identify individuals.

Data Machines Corp. has a few ideas as to how to safely use biometric devices now and in the future.

Precautions to Take

  1. Clean: Sanitize the device with disinfecting wipes. Thoroughly wipe the device’s surface, including the front and back. If disinfecting wipes are not to be found (as has been the case with toilet paper and paper towels), dampen a wash cloth with hot water and wipe down the device the same way you would a wipe.

  2. Opt for contactless: When using the device, you are required to provide one biometric of the three. DMC recommends undertaking the face scan, as it involves holding the device a further distance from you than it would the iris (thus minimizing the collection of bacteria via breath), and involves less physical contact with the device’s screen. 

  3. Use an antibacterial screen protector: Companies such as Otterbox have developed antimicrobial screen protectors that kill germs and bacteria at a 99.9% rate. While Otterbox has yet to announce the release for their product, such screen protectors have already been made by other companies, mainly for phones. The good news: using said protector would likely be very efficient. The bad news: DMC is currently unaware as to how our device’s sensors would function under a protector. This is a matter that we must investigate sooner rather than later.

It is not always obvious who does or does not have the virus. Some people can carry a virus/illness without exhibiting symptoms. Using a multi-modality biometrics solution that includes contactless biometrics ensures the spread of dangerous bacteria are prevented, thus keeping you and other users safe from pandemics such as COVID-19. During this time especially, please consider your coworkers’ health and stay as clean and safe as possible. For now, the above precautions are the best to take during this unexpected pandemic.

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